Activation not arrived, a stream misbehaving, or a question before you buy — all three reach the same team, and all three get a human reply.
Tell us the device you are on and what you are seeing. That one detail is usually the difference between a single reply and four days of back and forth.
[email protected] — answered around the clock, typically well inside a few hours.
The chat launcher sits on every page of this site. It is the fastest route for an activation that has not arrived or a stream that will not start.
Playback and install problems are usually covered in the setup guide, and billing questions in the FAQ. Both are quicker than waiting on a reply.
