Twelve straight answers about the trial, the speeds you need, the devices we support and what a subscription actually costs.
Everything at once
Twelve questions, answered straight
If yours is not here, the contact form reaches a person, not a queue.
Television delivered over your internet connection instead of an aerial, dish or cable. The picture arrives the same way a video call does, which is why any device with a screen and a connection can show it and why no installer has to visit.
Yes. There is no card field on the form, so there is nothing to charge. It runs 24 hours on one connection, opens the full catalogue, and stops on its own.
Roughly 10 Mbps for HD and 25 Mbps for 4K, measured at the device that will be playing. Distance from the router matters more than the number on your bill.
As many as you like. The connection count on your plan limits how many screens play at the same moment, not how many devices hold the credentials.
From $29 for one screen for a month up to $235 for five screens for a year, with the discount built into the longer terms. The full grid is on the pricing page.
No. Terms are paid once and expire. There is no card kept on file and no renewal to cancel — if you want to carry on, you come back and buy another term.
Firestick, Android and Android TV, iPhone, iPad, Apple TV, Samsung and LG smart TVs, Windows, macOS and MAG boxes. The setup guide has the steps for each.
A seven-day guide with real programme names and times, not an empty grid. It populates on the player's first sync, which takes under a minute.
Football, major live sport, motorsport, combat sport and more, in the base package rather than a paid add-on tier. What is on in the app scrolls along the top of our main pages.
Yes — the line follows your credentials, not your address. Some networks and hotel Wi-Fi block streaming ports: tell support and we will move your line to another route.
Ask before you buy. We would rather tell you it is not carried than take your money and disappoint you, and requests for widely-wanted feeds do get added.
Support runs 24/7. Use the contact form or the chat widget on any page, and include your device and what you are seeing — it halves the number of round trips.
Or skip the reading
Most of these questions answer themselves once the line is running on your own TV. That takes about two minutes and costs nothing.
