The short version: we collect a name, an email and optionally a WhatsApp number, we use them to run your line and answer you, and we do not sell them to anyone.
Last updated: 12 August 2026
Two things, both given by you. The trial and order forms take a name and an email address, and optionally a WhatsApp number if you would rather be reached that way. The contact form additionally takes whatever you write in the message field.
Our servers also log the ordinary technical data any web server logs — IP address, browser and operating system, the pages requested and when. That is used to keep the service running and to spot abuse, not to build a profile of you.
Issuing your trial or subscription line and sending you the credentials. Answering your support messages. Telling you about a service interruption that affects your line. That is the complete list of what your email address is used for.
We do not run a marketing list, and taking a free trial does not enrol you in one.
The payment processor sees what it needs to take a payment, and our email provider sees the address it has to deliver to. Neither receives anything beyond what their job requires.
We do not sell, rent or trade personal data. We will disclose it if a valid legal order compels us to, and not otherwise.
This site sets no advertising cookies and runs no cross-site trackers. The live chat widget stores a local identifier so a conversation survives a page reload, and that is the extent of it.
Blocking cookies entirely will stop the chat widget remembering your conversation, but nothing else on the site depends on them.
Trial records are deleted 90 days after the trial expires. Subscription and billing records are held for as long as tax and accounting law requires, then deleted. Support conversations are kept for 12 months so a later question has context.
You can ask for your data sooner than any of that. Write to [email protected] and we will confirm the deletion in writing.
You can ask what we hold about you, ask for it to be corrected, ask for it to be deleted, or ask for a copy in a portable format. If you are in the UK, EU, or a jurisdiction with equivalent law, those rights are statutory; we extend them to everyone regardless.
Requests go to [email protected] and are answered within 30 days.
This service is not sold to anyone under 18 and we do not knowingly collect data from children. If you believe a child has given us information, tell us and it will be removed.
If this policy changes materially, the date at the top of this page changes with it and subscribers are told by email. Continuing to use the service after a change means you accept the revised policy.
